About
Meet the team
Victoria
In 2012, Victoria was human massage based and gained a Level 3 qualification in Beauty therapy massage. She then went on to gain her Level 3 award in Sports Therapy Massage.
In addition to this, she also undertook specialised training in deep tissue massage, pregnancy massage and became a qualified ‘Dorn Method’ practitioner.
In order to follow her dream of working with Animals, in 2019 Victoria became qualified as a Small Animal Massage practitioner and a Small Animal Massage rehabilitation practitioner in the North West School of Animal Massage, based in the USA. Both courses are approved by the Washington State Department of Health, the Washington State Board of Massage.
Victoria has now gained the Level 3 award in Canine Hydrotherapy and is working towards her Level 4 diploma in Canine Hydrotherapy.
Victoria is a member of the International Association of Animal Therapists which provides assurance of professional standards and continuing education.
Natalie
Natalie qualified as a Level 3 Canine hydrotherapist back in 2021 studying with K9HS and joined The Small Animal Clinic this year.
Having previously worked at Battersea Dogs and Cats Home, where she developed her passion for rescue dogs and canine behaviour. This alongside working and volunteering at a handful of veterinary clinics opened Natalie’s eyes to Hydrotherapy and the incredible results it can have.
Natalie continues to strive to further her skills and help dogs in any way she can and has since gained her level 3 Aquatic Treadmill Practice qualification. Alongside her hydrotherapy Natalie works at The Dogs Trust to continue helping rescue dogs on a daily basis.
Kirsty Bolderston MSc, BSc, ITEC, MRAMP – Veterinary Physiotherapist, Canine Hydrotherapist & Clinic Manager (ITEC Sports Massage Therapist)
Kirsty holds a BSc level in Animal Therapy and an MSc in Veterinary Physiotherapy, and is proud to be a RAMP-registered practitioner, with additional qualifications in Class IV photobiomodulation therapy (laser), kinesiology taping, and also a certified Indiba Practitioner. Alongside physiotherapy, she is qualified in canine hydrotherapy to Level 3, with a Level 4 module in advanced aquatic treadmill techniques.
At The Small Animal Clinic, Kirsty is our clinic manager, she also works primarily with our small animal patients—which might be dogs, cats, guinea pigs, or the occasional more unusual visitor! Kirsty also treats horses and other large animals through her wider practice.
Kirsty has a particular interest in biomechanics and rehabilitation. She also has a keen interest in the management of long-term, degenerative conditions like osteoarthritis. She says it is incredibly rewarding to support these animals through tailored physiotherapy and hydrotherapy programmes—helping them maintain comfort, function, and quality of life.
Kirsty shares her life with two senior pugs who inspired her to pursue this career. She says “the love, trust, and loyalty our animals give us is like nothing else—and if I can help others give that same care back to their pets, that’s what it’s all about. They have the purest hearts and souls, and they deserve nothing but the best.”
Laura Joyce – Veterinary Physiotherapist & Canine Hydrotherapist (MSc McTimoney Animal Manipulator – July 2025)
Laura qualified as a Veterinary Physiotherapist in 2017 after completing a level 7 course taught at Nottingham Vet School. She freelanced for several years treating both horses and dogs in Norfolk and Suffolk before deciding to specialise in small animal physiotherapy and rehabilitation.
Laura has completed further short courses in kinesiology taping and myofascial release techniques. In 2023 she completed her level 3 canine hydrotherapy qualification with K9HS and joined the team at The Small Animal Clinic. Always on the quest to grow as a therapist and add to her “toolbox” Laura is currently in her second and final year of the MSc Animal Manipulation course taught at the McTimoney College of Chiropractic.
Come visit us!
You will find ‘The Small Animal Clinic’s’ Hydrotherapy centre within ‘Centre Paws’ in Wymondham, Norfolk.
Incorporating a dog groomer, dog agility, a dog friendly café, animal massage and even alpaca trekking, Centre Paws is the ideal place to bring your dog. We are only five minutes from the A11 and 20 minutes from Norwich, and you will find ample car parking on site.
